Social media and content
Choose platforms, plan content, and build trust.
Study notes
- Choose platforms where your customers already spend time rather than trying to be everywhere.
- Plan content in themes: helpful how-tos, behind the scenes, customer questions, and offers. A content calendar keeps it consistent.
- Engagement (comments, shares, saves) often tells you more than follower counts.
- Disclose paid partnerships. The FTC requires clear disclosure when an influencer has a material connection to a brand.
- Respect copyright. Use your own photos, licensed images, or content you have permission to share.
Quiz: 6 questions
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